We have recently starting working in a Scrum way, with pretty amazing results.
However, I have the immediate task of persuading a large customer based in Syndney to move to this approach and away from our hitherto blighted waterfall approach that has made the relationship somewhat acrimonious. For example, we are currently landed with a 150 page spec doc from our customer. The document has multiple inputs from throughout their organisation. We are meant to be getting them estimates in a week.
Anyhow, back to the problem.
Our HQ is in the UK. We have a small office in Melbourne (2 people currently, one technical, one a newly minted PM) and our customer is in Sydney (a large multinational). I am trying to understand the best way to compose and organise a Scrum team given these constraints. The members would likely be both people in Melbourne and 4 devs in UK + tester + BA + Scrum master .
But how to get daily scrum meetings in place? How to get Product Owner onsite? Worth creating a proxy product owner in UK? This seems to limit usefulness from our recent experiences insofar as that having product owner onsite for 1 in 3 weeks of each sprint brought huge gains in efficiencies.
Has anyone any experince with trying to get Scrum to work given these kinds of variables? I will be espousing the virtues and benefits of Scrum to my customer tomorrow but have yet to have a clear idea in my head on how we can re-create the same success as we have recently in other projects. Any advice of or thoughts much appreciated.