Poka Yoke, error handling for your process

Software engineering is still a very human endeavor. Its a complex process that requires our ability to create non-standard solutions for non-standard problems. But with this ability to creatively solve problems comes a tendency to introduce defects, one of the seven wastes lean production and lean programming try to eliminate. Jack Milunsky describes several ways to reduce the amount of defects in his article. I want to look at another idea from lean manufacturing for reducing the number of defects called Poka Yoke in Japanese and have a look at how we can apply this idea to software engineering.

Poka yoke is a Japanese term that means something like fail-safing or as I like to call it fool-proofing. The idea is that instead of just telling people how to do things you design your process, your tools or your product in such a way that it becomes harder to make mistakes and easier to do things the right way.
USB cables are a good example from manufacturing. It’s impossible to accidentally connect two USB printers together because of the way the plugs are designed. You can only connect a USB device to a USB host. Another well know example are microwave ovens that turn off the moment you open the door.

Poka yoke in software engineering takes a bit more creativity. Software is incredibly flexible so it’s often harder to define right and wrong ways to fit parts together. First lets look at a couple of ways we already do poka yoke without knowing it to get some inspiration. Later we can look at how we can fit more of it in our process.
We have a lot of practices that make it more difficult to check in faulty code. Unit testing and regression testing together with a continuous integration system makes defects very visible very fast. A similar but older technique is coding by contract. Defining pre-, and post-conditions for every function in your code making it fail fast whenever it is called in the wrong context or with the wrong parameters.
Another concept in API design that is gaining popularity is ‘convention over configuration’. Instead of letting consumers of your API configure every aspect before they can start to use it you give them a set of sensible defaults that ‘just work’

Of course it’s easy to go overboard with fool-proofing your process. We know that for every fool-proof system the universe just invents a bigger fool. The trick is to just fool proof the parts of your process that repeatedly cause defects. The best way to do this is to bring it up as part of your retrospective. Try to find the weak spots in your system and make them more robust by setting sensible defaults or adding tests. Sometimes even improving names in your code can improve things.

One thought on “Poka Yoke, error handling for your process”

  1. A nice post indeed.
    One will always find ways to do a task, even though the method or the tool is not totally appropriate for the task at hand.
    While Murphy’s law is universal, people need to use the Poka Yoke or the defensive techinque to write Reply

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