Let's face it, no matter where you work, fires flare up from time to time. Some are serious and need to be addressed, some are just smoldering and can be put off for a short time, and some are just people yelling fire when there is no fire. Some organizations are perpetually in fire drill mode and can't break the habit. So, if you're an agile organization and your agile teams are committed to completing their iteration tasks, how do you fight these fires without interrupting your agile teams Even if you allow a buffer of time within your iteration planning for handling unexpected requests, you still run the risk of distracting your development teams with potentially harmful context switching.